Seniors Hub Model

The Seniors Hub Model project builds upon the success of the South Vancouver Neighbourhood House’s Seniors Hub project and their success in developing a Seniors Hub and door to door outreach initiative.   Through a formal partnership with the Cedar Cottage and Mount Pleasant Neighbourhood Houses these initiatives will replicated in two new geographic areas.

Neighbourhood Houses have been working with seniors for many years and have collectively developed a strong foundation of senior’s services, supports and community engagement activities. With a focus on community-based capacity building, more active and engaged seniors will be empowered to find meaningful ways of reaching out into their communities and using their skills to do so, activities will be scaled up, across and deep across systems to positively influence social inclusion for seniors.

Brenda, Neighbourly Together: Her story, in her own words

"When I was unexpectedly retired, I thought what do I do? I move forward. With the support of my family I was encouraged to get out and get involved in something new. I came to Mount Pleasant Neighbourhood House, I decided to take Senior Peer Counselling, which led to training as a Neighbourly Together volunteer. I just feel so good working with seniors. I bring patience and good listening skills.

“Now, I’ve gone from a volunteer to a leadership role, supporting a volunteer team doing Neighbourly Together outreach. I like to encourage other volunteers and motivate them. This kind of role has given me a new confidence. It has added so much to my life. I hope to enjoy the rest of my life as an active person. It has turned my life around 180 degrees. Embrace every day and say, ‘This is going to be a good day’. That’s how I live my life.”

The goal of the project is to support the independence and active participation of older adults in community life. Playing a leadership role in planning and governance, seniors develop their capacity to guide and sustain the Hub using a community development approach that connects seniors and organizations at the neighbourhood level.

The major outputs for this program are:

  • 2,000 seniors are reached and connected
  • 12 volunteer training sessions
  • 150 volunteers are trained
  • 2 new HUBS created
  • 75 HUB council meetings are held
  • 2 Community Asset Maps are completed
  • 3 new Neighbourly Together door-to-door programs are delivered


The major outcomes for this program are:

  • Isolated/underrepresented seniors (eg. seniors living alone, seniors who are caregivers, seniors with low income, seniors with mobility/physical challenges and immigrant seniors) have increased access to appropriate services, information and community activities.
  • Seniors are identified, their needs are understood and they are connected to services.
  • Seniors are engaged in meaningful opportunities for participation which leads to strengthened and robust social networks.
  • Seniors have more opportunity for using their skills and knowledge as project leaders and volunteers.
  • Diverse seniors have the leadership skills, knowledge and connections needed for sustaining their neighbourhood senior’s hub.
  • Seniors and organizations in each neighbourhood are formally connected to their respective Hub and have increased capacity for working together to address seniors issues and services needs in the community thereby expanding service scope, depth and breadth.
  • Seniors have increased capacity for addressing senior’s issues and connecting across cultures and ages.

The Seniors Hub Model project will engage seniors and participating organizations in a collective impact approach, learning about both the process and outcomes associated with seniors- lead community development and strengthen collaboration amongst sector stakeholders through developmental evaluation.  Evaluation will demonstrate the impact of utilizing a grassroots networked model for seniors, illustrating the hub as an example of social innovation where seniors co-create, govern and lead projects, and activities that can be scaled up, across, and deep across systems to positively influence social inclusion for seniors within community.

For more information about Seniors Hub Model, please contact Shelley at or 604-324-6212.