Transportation Hotline

Seniors on the Move marked one year since the launch of the 211 Seniors Transportation Hotline in July, 2019. They extended their reach to seniors and organizations across the region through workshops and events, contributing to the number of calls to bc211 for seniors’ transportation-related information increasing to 12.2% of total inquiries. (Calls about housing and homelessness account for 27.7%, followed by calls for health issues at 20.7%).

Most requests were for medical appointments and post-surgery transportation needs. People also seek information on the BC Bus Pass Program, HandyDART, TransLink, Taxi-Saver, and volunteer driver programs.

(Photo: Senior on the Move seniors in transit, showcasing Call 211 cards.)